About the Stockholm Rental Agency

The Stockholm Rental Agency – how it works

The Stockholm Rental Agency enables you to apply for vacant rental apartments in the Stockholm region. Dwellings are allocated via a queue system based on queue time. In order to apply for a dwelling, you must register for the housing queue.

Who can register for the housing queue?

Anyone who is at least 18 years old and has a Swedish identity number or a coordination number can register to join the housing queue. It doesn’t matter where you live or whether you already have a dwelling. Once you have registered, you will be placed in the housing queue. You can then start applying for apartments and register your interest in specific dwellings. Being in the housing queue costs SEK 200 per year.

Different types of dwellings

The Stockholm Rental Agency has many different types of apartments. Most of these can be applied for by anyone in the housing queue, but certain apartments are reserved for specific groups.

• Student housing: For those who are studying at a university or a vocational college.
• Youth housing: For those aged between 18 and 25.
• Senior housing: For those aged 55 or older.
• Short-term contract: An agreement with a limited accommodation period. If you are given a short-term contract, you will keep your accumulated queue time. 

Apply for dwellings actively

You personally must apply for the vacant dwellings advertised on our website. Each advertisement includes detailed information about the dwelling and the landlord’s letting requirements. When you are logged in, you can register your interest directly in the advertisement. The more active you are, the better your chance of getting a dwelling.

How long does it take to get a dwelling?

The queue time depends on various factors, such as where you want to live and how much rent you are willing to pay. The average queue time is nine years, but it can be shorter or longer. The queue time is often longer for dwellings in central Stockholm or the surrounding areas compared to areas further away from the city.
 
Priority placement: If you have strong medical or social grounds, you can apply for priority in the queue. However, only a small number of people meet the conditions for being granted priority placement.

How to get a dwelling

Here, you can see step by step how to get a dwelling through us. In order to search for an apartment, you first need to be registered as a housing applicant. You should register on our website, and you will need to use e-ID. If you are unable to use e-ID, you can contact our customer service instead, and they will help you to register.

1. Apply for an apartment

You can search through the advertisements under Lediga bostäder (Vacant dwellings) on our website. Here, you can filter your search based on various criteria so that you can more easily see only the dwellings that are relevant to you. In order to register your interest, you need to log in. You can follow the progress of your application at My Pages (Mina sidor). Apartments are normally advertised for 3–7 days.

2. Go to a viewing and confirm your interest

If you are one of the interested applicants with the longest queue times, you will receive a viewing invitation once the application period has ended. Some landlords require the person who has been offered the apartment to have viewed it before signing an agreement. It is therefore important to read the conditions that apply to the dwelling you are interested in.
 
After the viewing, you need to confirm whether you are still interested in the dwelling. The easiest way to do this is via My Pages (Mina sidor), where you can answer yes or no.
 
Sometimes you may be offered more than one option, especially for new developments. If so, you must confirm the order of priority. The deadline for responding will be shown in the viewing invitation.

Note: Some landlords do not offer viewings. You can then decide whether you want the dwelling based on the information in the advertisement.

3. Housing offer and certificate

If you meet the landlord’s conditions and have the longest queue time, you will receive a housing offer with instructions about the next step. You will then need to send in documentation confirming your information. You should therefore ensure that your information is up to date at My Pages (Mina sidor) (contact details, income, employer, etc.).

4. Sign an agreement

Once you have sent in your certification and been approved by us, we will send your information to the landlord and suggest you as a tenant. If the landlord approves you, you can sign an agreement.

Once the agreement has been signed your queue time will be reset, but you will automatically remain in the queue as long as you pay the annual fee. In some cases, you can keep your queue time. This applies if your agreement relates to any of the following types of dwelling:

• Senior housing
• Student housing
• Youth housing
• Short-term contract

My Pages (Mina sidor)

At My Pages (Mina sidor), you can see the dwellings you have shown an interest in. You can also find information about your queue time and the annual fee here, and you can update your personal data. You need to log in to access My Pages (Mina sidor).

Logging in

The easiest and most secure way to log in is with e-ID (BankID or Freja eID+). If you do not have e-ID, you can create an account with an email address and a password.

Contact details

Customer service
Telephone: 08-785 88 30
Email: kundservice@bostad.stockholm.se

Postal address
Bostadsförmedlingen i Stockholm AB
Box 7026
121 07 Stockholm-Globen